Return Policy
We want you to love your WorthyVibe products. If you're not completely satisfied, we offer a hassle-free return policy on eligible items.
15-Day Return Window
You have 15 days from the date you receive your order to return eligible unused items in their original packaging for a full refund. Items must be in new, unused condition with all original tags and packaging intact.
How to Return an Item
- Email us at support@worthyvibe.com with your order number
- We'll provide return instructions and our return address
- Pack the item securely in its original packaging
- Ship the package back to us (buyer pays return shipping)
- Refund will be processed within 5-7 business days of receiving the return
📦 Return Shipping: Buyer is responsible for return shipping costs. We recommend using a trackable shipping method.
Refund Information
- Refunds are issued to the original payment method
- Return shipping costs are the responsibility of the buyer
- Please allow 5-10 business days for the refund to appear on your statement
Exchanges
Want a different color or size? Simply return your item and place a new order for the product you'd like. This ensures the fastest processing time.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery at support@worthyvibe.com. Include photos of the damage and we'll send a replacement right away at no cost to you.
Non-Returnable Items
The following items are not eligible for return:
- Monogrammed or personalized items
- Special-order or custom items
- Items marked as "Final Sale"
- Items damaged through normal wear and tear
- Used items or items without original packaging
- Items returned after 15 days from delivery
Questions?
Need help with a return? Our customer service team is here to help!
Email: support@worthyvibe.com
Response time: Within 24 hours