Privacy Policy

Introduction

WorthyVibe ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Information You Provide

• Name and contact information (email, phone, address)
• Payment information (processed securely through Shopify Payments)
• Order history and preferences
• Communications with our support team

Automatically Collected

• Device and browser information
• IP address and location data
• Pages visited and time spent on site
• Cookies and similar tracking technologies

How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service requests
• Send marketing communications (with your consent)
• Improve our website and product offerings
• Prevent fraud and ensure security

Sharing Your Information

We do not sell your personal information. We share data only with:

• Service providers: Shipping carriers, payment processors, email services
• Legal requirements: When required by law or to protect our rights

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

AI Shopping Assistant

We offer an AI-powered shopping assistant ("WorthyAssistant") to help you discover products and answer questions about our store. When you use this feature:

• Your messages are processed by our AI service to generate helpful responses
• Conversations may be reviewed to improve the quality of our assistant
• We do not share your chat conversations with third parties for marketing purposes
• Chat history is stored temporarily and may be deleted upon request

The AI assistant is designed to help with product recommendations and general inquiries. For order-specific questions or account issues, please contact our support team directly.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Data portability (receive your data in a usable format)

Data Security

We implement industry-standard security measures to protect your data. All transactions are encrypted using SSL technology. Payment information is processed securely through Shopify Payments and is never stored on our servers.

California Privacy Rights (CCPA)

California residents have additional rights including the right to know what personal information is collected and the right to request deletion. Contact us to exercise these rights.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.